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Frequently Asked Questions
We are still delivering. Yes, including to New Zealand.
However, our couriers are experiencing delays due to a high volume of parcels in their network. Please visit the following link for further information: Australia Post delivery impacts
What's the difference between Killer Coffee and Darkerside?
Killer Coffee Industrial Strength is a dark roasted, pleasant blend with strong flavour, notes of caramel, a smooth finish, and zero bitterness.
Darkerside is roasted particularly dark and carries a much more extreme coffee kick in its full-bodied flavour, finishing off with a smooth and intense aftertaste.
Are Killer Coffee Capsules compatible with my machine?
Our capsules have been tested on the following models: Essenza, Inissia, Citiz, Latissima, Creatista, as well as a number of older legacy models.
Nespresso’s website contains information on this line of machines at the following page: Discover Original Coffee Machines
What is the best grind for AeroPress / Cold Brew / Drip?
What is the best way to store your coffee? How long will it last?
What beans are in the Killer Coffee blends?
What we can say is: Killer Coffee is made from a hand-selected blend of 3 Arabica beans from South America and Africa, chosen for their flavor and hidden strength.
How are Killer Coffee beans sourced?
Can I change the blend or amount for my subscription?
We’re currently working on making this possible to do for customers, but for now please use the contact form on this page and we’ll help you out.
Our services have been affected by the current global situation. Please note that there will be a delay to our replies to your messages. We will endeavor to get back to you within a few business days.
Please note we may not be able to make edits to a current order for enquiries via contact form. If your enquiry is urgent or concerns a currently-processing order, call us on (02) 9877 5552 during our business hours 9am-5pm Mon-Fri.
For enquiries about an item you’ve received, please attach a photo if applicable.
(We accept jpg, jpeg, png files under 3mb)