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Frequently Asked Questions

We are still delivering. Yes, including to New Zealand.
However, our couriers are experiencing delays due to a high volume of parcels in their network. Please visit the following link for further information: Australia Post delivery impacts

What's the difference between Killer Coffee and Darkerside?

Killer Coffee Industrial Strength and Darkerside are our two signature blends. Both share a rich full body and sweet dark chocolate notes.

Killer Coffee Industrial Strength is a dark roasted, pleasant blend with strong flavour, notes of caramel, a smooth finish, and zero bitterness.

Darkerside is roasted particularly dark and carries a much more extreme coffee kick in its full-bodied flavour, finishing off with a smooth and intense aftertaste.

Are Killer Coffee Capsules compatible with my machine?

Killer Coffee Capsules are Nespresso-compatible capsules and are designed for the original, first generation line of Nespresso machines. This does not include Nescafé or Vertuo machines.

Our capsules have been tested on the following models: Essenza, Inissia, Citiz, Latissima, Creatista, as well as a number of older legacy models.

Nespresso’s website contains information on this line of machines at the following page: Discover Original Coffee Machines

What is the best grind for AeroPress / Cold Brew / Drip?

The ‘Ground for Plunger’ option available with most of our product packs is a coarser grind that is suitable for plungers, presses, drip and filter makers, and percolators.

What is the best way to store your coffee? How long will it last?

Coffee should be stored in a cool place away from sunlight, sealed in a bag or container, for up to three months.

What beans are in the Killer Coffee blends?

We can’t answer this question – it’s our secret recipe after all!
What we can say is: Killer Coffee is made from a hand-selected blend of 3 Arabica beans from South America and Africa, chosen for their flavor and hidden strength.

How are Killer Coffee beans sourced?

Our two Killer Coffee blends are ethically sourced from businesses accredited by the Rainforest Alliance. If you’d like to learn more, visit their website here: https://www.rainforest-alliance.org/

Can I change the blend or amount for my subscription?

We are able to edit the content (blend, grind, etc) of your subscription, as well as the amount you receive.
We’re currently working on making this possible to do for customers, but for now please use the contact form on this page and we’ll help you out.

Contact Us

Our services have been affected by the current global situation. Please note that there will be a delay to our replies to your messages. We will endeavor to get back to you within a few business days.

Please note we may not be able to make edits to a current order for enquiries via contact form. If your enquiry is urgent or concerns a currently-processing order, call us on (02) 9877 5552 during our business hours 9am-5pm Mon-Fri.

For enquiries about an item you’ve received, please attach a photo if applicable.

(We accept jpg, jpeg, png files under 3mb)

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